Buying an e-bike in Spain, with service that answers in English
You already know what a good e-bike is. What you probably don’t know is who will service it once you’re here. We are Spain’s largest e-bike specialist: Cube and Amflow with Bosch and DJI motors, official warranty handled by us, and more than 70 partner workshops across the country.
We won’t explain what an e-bike is
Most of our international customers have already owned one back home. You know the difference between a hub motor and a mid-drive, and you know a Bosch Performance CX when you see one. So let’s talk about what actually changes when you buy in Spain.
- It’s the same bike. Cube is a German brand and these are the same models sold in Germany, the Netherlands or the UK, with the same Bosch motors and the same manufacturer warranty.
- The warranty is handled here. You don’t have to ship anything back to your home country. We process it from Spain, and the partner workshops do the servicing.
- You don’t need to speak Spanish. Write to us on WhatsApp in English and a real person answers — usually within the hour.
- The bike arrives assembled. Our mechanics build it and check it before it leaves. You are not getting a box with instructions.
Tell us where in Spain you are, your height and the riding you actually do. We will come back with two bikes, the right frame size and a real delivery date.
Where your bike gets looked after
This is the part most people ask about first, and rightly so. Buying online is easy; getting a motor diagnosed two years later is the real question. We work with more than 70 partner workshops across Spain, including the areas where most international residents live.
1Costa Blanca
Four partner workshops around Alicante: the city itself, Dénia, Orihuela and Benijófar.
2Costa del Sol
Two partner workshops in Málaga province: Málaga city and Marbella.
3The islands
No partner workshop in the Balearics or Tenerife yet — we say so plainly. We ship there and handle the warranty from Spain.
4Everywhere else
From Galicia to Murcia, 70+ workshops. The full map has every address.
Each of those pages lists the actual workshops in that province, with their addresses. If your area isn’t listed, ask us — we deliver anywhere in Spain and we’re still adding partners.
Where to go from here
The rest of our English pages: the two ranges most people end up choosing between, how service and warranty actually work, and the areas where most international residents live.
Our best sellers, currently discounted
The four bikes that leave our warehouse most often, all 2026 and all reduced. Real stock and official warranty.
Cube Kathmandu Hybrid ONE 800 Wh pea´n´green – electric trekking bike 2026, mid-step frame
Cube Stereo Hybrid ONE44 HPC Race 800 Wh blackline – electric mountain bike 2026
Cube Stereo Hybrid ONE44 HPC AT 800 Wh carbon´n´gold – electric mountain bike 2026
How it works from here
1Tell us your case
Where in Spain you are, your height, and what you want to ride. On WhatsApp, in English.
2We advise you
Model, frame size and motor. We would rather you get it right than send it back.
3We build it
Assembled and checked by our mechanics in Colmenar Viejo, Madrid.
4It reaches you
2 to 4 working days on the mainland. The islands have their own timing, and we tell you before you commit.
What kind of bike are you after?
Each range does a different job. These are the ones we sell most, with their travel, frame and motor. If you are not sure, tell us what you will ride and we will narrow it to two.
Not sure whether a trekking bike or an e-MTB fits what you actually ride? Tell us your usual route and your height and we will answer in one message. No forms, no obligation.
Where our partner workshops actually are
A sample of the network in the areas where most international residents live. There are more than 70 in total across Spain — the full map has every address.
| Area | Workshop | Address |
|---|---|---|
| Alicante | Bicicletería Gaby | C. Martin Luther King, 13, 03010 Alicante |
| Alicante | Ring Ring Bike Café | Plaza del Oculista Buigues, 8, 03700 Dénia |
| Alicante | I Love Bike | Calle Alhambra, 8, 03189 Orihuela |
| Málaga | Easy Way | C. Vandelvira, 7, 29010 Málaga |
| Málaga | Rent-2 People | Edificio Torremarina, local 3, 29602 Marbella |
| Murcia | HobbyBike La Manga | Calle Castillo Mar 2f, 30380 La Manga |
| Madrid | EBIKE.ES | C/ Madroño 4A, 28770 Colmenar Viejo |
Swipe the table to see the full address →
How to get the bike right the first time
People who send a bike back have rarely bought the wrong brand. They bought the wrong frame size, or a bike built for the ride they imagine rather than the one they actually do.
1Frame size first
This is the expensive mistake. Two sizes out cannot be rescued with a longer stem or a taller seatpost. Send us your height and your inside leg measurement before we talk about models at all.
2Too much battery
An 800 Wh pack costs more and adds around a kilo that you carry on every single ride. If your usual outing is 40 kilometres with some climbing, 600 Wh is already more than enough.
3The riding you actually do
Many people buy full suspension for the mountain trip they take once a year, then ride tarmac and gravel tracks every week. Buy for the weekly ride. The once-a-year trip will be fine on it anyway.
4Servicing is real
The motor does the hard work, so you cover more kilometres, and the chain, brake pads and tyres wear at that same higher rate. Budget one service a year plus pads. No e-bike is maintenance-free.
Send us a WhatsApp with your height, your inside leg and where you really ride. We answer in English. Phone calls, to be straight with you, are in Spanish only.
The small print, without the small print
These are the questions people ask in the last message before deciding. Here are the answers in advance, including the parts that are not in our favour and the ones we have to check with you first.
- What the price includes. Delivery anywhere on the Spanish mainland, the bike built, adjusted and road-tested in our workshop in Colmenar Viejo, and the warranty handled by us. No assembly fee, no set-up fee.
- What it does not. The islands are extra: Tenerife 150 €, the rest of the Canaries 200 €, and Canary import formalities are yours. Payment methods and Cofidis finance for non-residents depend on your case, so ask before committing.
- The warranty stays in Spain. It is the manufacturer’s warranty, Bosch or DJI, and we process it from here. You never ship the bike back to your home country. More than 70 partner workshops around Spain do the work.
- If something is unavailable. We give you the date the factory gives us, not the one that sounds better. If it is eleven weeks, we say eleven weeks, and you decide whether it is worth waiting.
The questions people actually ask us
Do I really get served in English?
Is the warranty valid where I live in Spain?
What if I move back home later?
Can I buy if I am not a Spanish resident?
Do you deliver to the Costa Blanca, the islands or the Canaries?
Is it cheaper than buying at home?
Can I see the bike before buying?
Tell us where you are and what you ride
Send us a message in English with your location, your height and how you plan to use the bike. We will come back with a model, a frame size, a real price and a real delivery date. Usually within the hour.
